Unlock real-time relevance with Unica Interact

Today’s customers expect tailored experiences. Learn how to deliver the right offer, in the right moment, with HCL Unica Interact

Next session: June 27th 2025 | 11:00 AM - 1:00 PM EST

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Experience the Unica Interact Workshop

This live, instructor-led session is designed to help you understand and apply Unica Interact’s real-time personalization capabilities. You’ll walk through real-world scenarios that showcase how to design interactions, configure rules, and target audiences based on behavior — all in a business-user-friendly format. 

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  • Online, Virtual Instructor-Led
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  • Marketing VPs & Directors
  • Digital Strategy & Customer Experience Leaders
  • Innovation & Transformation Executives
  • Business Owners and Decision-Makers
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  • Up to 5
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  • 1-3 hours

Key Takeaways of the Unica Interact Workshop

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Understand How Interact Works: Learn how real-time offers are selected and delivered within a customer journey

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Build Interaction Strategies: Discover how to configure zones, define rules, and manage offer eligibility

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Activate Personalized Engagement: Explore how to integrate real-time decisions into outbound and inbound touchpoints

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Identify Value: See how Interact fits into a modern marketing strategy, from operational logic to measurable results

Session includes:

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Intro & Strategy Overview

Start with participant intros and align on workshop objectives. Get a clear roadmap of what to expect and how we’ll explore Salesforce Personalization and Journey Builder.

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Live Demo: Rules, Offers & Zones

Get a walkthrough of configuring zones, setting up real-time rules, and managing offer logic within the Interact interface.

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Hands-On Use Case Build

Create a sample interaction flow, assign rules, and see how offers are rendered dynamically across a web or digital experience.

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Q&A
and Wrap-Up

Discuss practical applications, implementation approaches, and answer specific use case questions from your team.

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Key Benefits of the Unica Interact Workshop

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Learn by doing — no prior Interact experience required

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Understand how to bring offline and online decisions togetherl

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Walk away with the confidence to design and optimize real-time interactions in your environment

See Unica Interact In Action

Learn how a global hospitality leader partnered with Munvo to enhance stability, automate operations, and achieve 99% availability with Unica. Our strategic support helped streamline their platform and boost real-time marketing performance.

Yves St-Laurent

Yves St-Laurent

SENIOR DIGITAL MARKETING ADVISOR, MUNVO
Yves St-Laurent is a Senior Digital Marketing Advisor at Munvo, renowned for his expertise in enhancing digital marketing strategies by leveraging robust first-party customer data. His innovative approach has consistently helped organizations achieve superior marketing performance.

Interested? Reserve your seat today* and experience Unica Interact the way it was meant for business leaders.

*Please note: This workshop is tailored for professionals from industries outside of IT consulting.

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